Haomiao Ma马浩淼
Competition work / Technology & methods

Customer strategy for robotaxis

Case World Cup · Waymo case · January 2026

Customer analysis and use-case prioritisation for an autonomous rideshare growth-strategy case.

What I worked on

  • Compared commuting, airport, family, accessibility, night-travel and B2B2C use cases.
  • Prioritised customer segments using trip frequency, geographic density, repeat usage and safety perceptions.
  • Prepared an English analysis slide and presented the findings.